Introduction
Request Management enables users to assign requests to other users for work which needs to be completed before certain deadlines. It provides a central repository of all requests and for easy tracking of their statuses.
Functionality
- Create requests under specific request types and sub-types.
- Requests follow a workflow from point of creation to closure.
- Requests are assigned to 'admin' users who progress the request.
- Secure permissions feature ensures users only see requests they are allowed to see.
- Can be used in all company departments - easy method of keeping track of all outstanding and closed requests.
- Semi-bespoke so permissions and request types/workflows can be customised to suit your business.
- Web application enables remote access to a range of platforms allowing for reliable remote-working.
Requestbox is our Request Management Platform developed by our sister company Requestbox Limited. Visit the Requestbox website.